After presenting the #1 and #2 highest attended Siebel sessions at OpenWorld last year we are taking a break from the presentation track this year but will still be attending. If you are attending OpenWorld this year then we encourage you to arrange a free upgrade planning session with us while at OpenWorld.

Our SQL Record and Playback products are helping several customers tune their Siebel databases on both Oracle and DB2 UDB. Performance tuning is a very important component of a successful Siebel upgrade. Contact us for a demonstration of just how powerful our SQL Record and Playback products are.

If you know Siebel and CTI then you probably know who Kim is. Kim headed Siebel’s CTI group for several years and left Siebel to lead Genesys’s Siebel/Peoplesoft integration team. We can arrange to have her help you with your CTI needs. Kim is an expert in all aspects of CTI. Has been working with Genesys, Avayia and others for years. In our opinion Kim is the #1 Siebel CTI expert in the world! Please contact us to finally get the CTI help you have been looking for.

Robert Ponder recently presented at Oracle Collaborate 08’ in Denver. A small but enthusiastic group of IT professionals attended both of Robert’s sessions. The first presentation focused on Siebel Upgrade Best Practices. Siebel Performance Tuning was the emphasis of the second session. If you would like to review the Siebel Upgrade Best Practices presentation, click here to view the PDF. For more information on the Siebel Performance Tuning presentation, contact us today.

PPS is very pleased to announce our Siebel SQL Playback© application. If you need to test things like database parameter changes, new hardware and anything else that might change your database performance then we have your solution. No more painful recording of test scripts required. We simply record your actual SQL and play it back. Yes we know Oracle 11G has this feature (Real Application Testing) but until then while you are on Oracle 9i/10G or SQLServer/DB2 we can offer the same capability.

If you are trying to figure out which parts of your Siebel application are slow then we have your answer. Our Transaction Profiler will clearly show you which parts of your Siebel application are slow from the perspective of your end users.

Siebel 8.x upgrades are going to very popular in 2008! The two Siebel upgrade presentations at Oracle Open World were the #1 and #2 highest attended Siebel sessions. You can click here to gain access to all the Siebel presentations.

On July 25, 2007 Robert and Subodh presented a Siebel 8.0 upgrade presentation as part of the Oracle Applications User Group (OAUG) eLearning series. Here you will find a really good update on Siebel 8.0 and about some Siebel 8.0 upgrade projects. Read more.

As part of helping customers upgrade to Siebel 8.0 it was bound to happen. After having great success using our Tools Helper product for Visual Basic to eScript conversion we now are helping customers automate their conversion from the old typeless or "T" eScript engine to the new strongly typed or "ST" engine. We have a proven process backed by patent pending automation that will make your move to the new ST engine much easier than would otherwise be possible. Please contact us for a free trial of our ST conversion technology.

Much to our (and Oracle's) surprise a presenter from a well known "big 5" consultancy gave a Siebel upgrade presentation that contained lots of misleading/incorrect information. See how we set the record straight when we laid out the facts the next day in our upgrade presentation. Read More.

This year's OAUG meeting was a great success and we were proud to present the topic Siebel upgrades on behalf of Oracle's Siebel customers. You can check out what we said about Planning a Successful Siebel 8.0 Upgrade.

That's right. We are eliminating almost all the code in one of our customer's WebApplet_PreCanInvokeMethod events and replacing it with CanInvokeMethod user properties. Sure anyone can do that but we are the only one that has developed an automated approach to removing this custom code and replacing it with user properties!

As Siebel users we need to get used to the idea of the Oracle Applications User Group or OAUG being part of our lives. At the recent NYC kickoff of Oracle's Applications Unlimited program we had the opportunity to network with PeopleSoft, JD Edwards and Oracle customers who love OAUG! The OAUG is bringing Siebel customers an incredible series of web seminars on Siebel 8.0. You will find sessions covering all aspects of Siebel 8.0. Robert will be presenting two Siebel 8.0 upgrade presentations on 2/28 and 3/1. See the link above for more info.

We have expanded and virtualized our Siebel upgrade lab and with the help of VMWare ESX can now offer fixed price Siebel development upgrades at an unbelievable price. Send us your development environment and in about two weeks time we will return your application upgraded to Siebel 8.0. This includes running the Siebel 8.0 upgrade process and fixing all issues required to successfully launch the application. In summary this offering provides a solid development environment at a low fixed price.

We had a great turn out for Northern California Oracle Application User Group Training Day on Wednesday January 17, 2007. You can now download Robert's upgrade presentation as well as some other great presentations on Siebel. You can find the presentation at the Nor Cal link above or you can also download the most recent copy from our support page.

We love to create cool utilities that make our customer's lives easier. Now with PPS Siebel Transaction Profiler you can profile your Siebel transactions to determine how long each takes and what type of work each transaction does. Now you can know which parts of your Siebel application are slow and why. You have to see the output of this utility. You will wonder how you ever did without it!

Long-time colleague Mr. Subodh Patra, formerly of Oracle, now works with Robert again. Subodh brings over seven years of Siebel experience and a track record of successful projects and very happy customers. Subodh lead some of the most successful projects while at Siebel/Oracle. We are proud to offer Subodh's exceptional services to our customers.

Robert Ponder, formerly of Siebel Systems, leads our upgrade practice. While at Siebel Robert was recognized as one of the world's leading authorities on upgrades and as Siebel's leading speaker on the subject has spoken to and taught literally hundreds of customers about Siebel upgrades. We have the track record and ability to deliver results on your upgrade that can not be matched. If you are thinking about upgrading your Siebel application this year then you should contact us. We have special techniques and tools that allow even upgrades from Siebel version 6.x to be much quicker and cost efficient than you might imagine.

If your Siebel application is not running as fast as you need then we can help. Robert was the world-wide performance and scalability lead for Siebel Professional Services. We have helped many Siebel customers fix their toughest performance problems.

Let Tools Helper save you time and money on your VB to eScript conversion project. In addition to converting grammar from VB to eScript we can also add try/catch/finally blocks, move object destroys to the finally block and reformat your eScript for perfect alignment!

If your eScript formatting is a mess then why not let Tools Helper reformat your existing code base? We can standardize your indentation and even add try/catch/finally blocks to your code base.

The Two-Step Siebel 6.x -> 8.0 upgrade process is not properly documented. Simply following two Siebel Upgrade Guides is not enough to get it right without making several mistakes along the way. We can share with you the our tips and techniques to ensure your project will be successful and avoid these common mistakes.